Custom Organization

& 360 Assessments

Overview
 

Our strategic alliance with Management Central, Inc. (www.managmentcentral.com) provides us with the capability to offer online assessment tools that provide useful and actionable insights into leadership, organizational, and team effectiveness in a very cost effective manner.

All of these survey instruments are based on reliable and valid research. In addition, our organization surveys and 360 feedback instruments can be customized to meet the unique needs of our clients. Most surveys are based on a 10 point scale, and measure both importance and effectiveness, to enable leaders to identify the most important factors to strengthen organization and team effectiveness. 

 

Below is a partial list of standardized and custom assessment tools designed to meet our client’s unique needs.

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Organization Assessments​​​​​​​​​​​​​​​​​​​​​
 

1. Employee Engagement Survey

We do not believe that 150 question employee surveys serve the purpose of measuring employee engagement or identify the most important obstacles and barriers that get in the way of employee productivity.

Our standard Employee Engagement Survey consists of 33 questions and 2 open-ended questions with verbatim responses.  Overall results will tell you:

           • What’s most important to your key employee groups
           • The overall effectiveness of the organization on those factors, and
           • The overall level of employee engagement (and opportunity for productivity gain)

Specifically, the management team will learn the importance and effectiveness of people, process, customer focus and leadership issues, including key factors which the Gallup organization found to be most highly correlated to engagement. We recommend that the management team be included as a separate group so that their perceptions can be compared with the other employee groups. There is no limit to the number of groups as long as there is a minimum of 5 employees per group.

Please click on the FLASH DEMO button to view our Employee Engagement Survey 

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2. Key Issue Survey​​​​​​​​​​
This three question survey surfaces “real-time” issues, examples, and solutions to problems impacting the effectiveness of an organization’s ability to reach its mission. Used in a “team” context, it provides leadership teams with a focused approach to address and resolve the most critical issues impacting a company’s business strategy.

In addition, instead of simply surfacing issues, the tool requests solutions from the colleagues who are actually “feeling the pain” of broken systems, processes and leadership issues. A fourth question is asked to determine the level of confidence that the Leadership team can resolve the issues. This simple survey format is below. Based on the results, we provide summary level themes and recommendations to help leadership teams focus on tackling and resolving the most important issues impacting the organization’s success.

The survey asks participants to:
 

• Briefly identify a process, structural, or leadership issue that is an obstacle to achieving the organization’s mission
• Provide a specific example of the issue described and the impact it has on the organization
• Suggest at least one solution to resolve the issue and articulate the benefit/impact and risk
• Indicate your level of confidence that the Leadership Team will be able to resolve the issue, or, if it is beyond
     their authority or control, to be able to successfully influence resolution

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3. Culture Assessment​

We use Cameron & Quinn’s Competing Values Framework  which is a model designed to diagnose cultural balance through a simple, six question assessment tool that is completed by the senior management team and their direct reports one level down in the organization.

 

This process helps us examine the level of attunement between these two critical leadership groups. Since strategic alignment is so important, analyzing and resolving the values conflicts that exist on the senior leadership team (e.g. internal vs. external focus) and with the “next level down” is essential to achieve an integrated organizational strategy. At the highest level, this model captures the tension between two competing demands on two critical dimensions: internal versus external focus and flexibility/discretion versus stability/control. This is clearly a senior management decision.

Please click on the FLASH DEMO button to view our Culture Assessment Process

 

4. Leadership/Management Team Effectiveness

We use either The Table Group standard team assessment tool that correlates to the book The Five Dysfunctions of a Team or a customized assessment tool provided by Management Central Inc. This survey looks into other key factors that impact team effectiveness such as structure, systems, and processes that impact team performance.

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Leadership Development Assessment Tools​

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1. 360 Feedback Tools​

We offer standard 360’s as well as custom solutions to meet specific client needs. We have experience in implementing multi-rater assessments and believe it is very important to work closely with our clients to develop 360’s that reflect the unique success factors, behaviors or competencies that are instrumental in driving the desired culture to support their business strategy.

Please click on FLASH DEMO button to view our 360 Feedback Tools and Process
 

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2. Emotional Intelligence Self-Test

The EI self-test measures the key EI competencies including Self Awareness, Ability to Manage
Emotions, Self-Motivation, Ability to Relate Well, and Emotional Mentoring Ability.

 

The EI Self Test provides your average score on a 7 point scale, and the number of high scores and low scores by competency area. As soon as you receive your results, you can explore the Useful Tips for Strengthening your EI skills, which can also be found in the book, Emotional Intelligence at Work by Hendrie Weisinger, Jossey-Bass.
We also offer Emotional Intelligence 360 assessment tools.